To setup desk phones with the DialPad network, users will need to manually factory reset their (currently tied to the previous VOIP configuration).
Please follow the document guide on how to perform this action, or you can follow the video guide that was also created.
Document Guide: Please click here
Video Guide: Please click here
Disclaimer: If VVX shows after this process is completed, please let IT know, as we will need to finalize the setup process. If the display shows your direct dial, then the phone is properly connected to DialPad's services.
If any issues arise while resetting this phone, please submit a ticket, and IT will assist.