Starting this week, we are introducing automated Quarantine Notification digests from our email security filter (Barracuda) to give you more visibility and direct control over held messages.
What to Expect:
- Frequency: If any incoming messages are held for review, you will receive a notification digest at approximately 8:00 AM and 5:00 PM, Monday through Friday.
- If no messages are held, you will not receive an email digest.
What You Can Do:
When you receive a digest, each held message will have quick-action links:
- Deliver: Immediately releases the email to your inbox if it is a legitimate message or sender you recognize.
- Allow Sender: Delivers the email and marks future emails from that sender to pass directly to your inbox.
- Block Sender: Permanently removes the message from your quarantine and blocks sender from future email activity.
Accessing the Quarantine Portal Directly:
You can also access the quarantine portal manually at any time via your browser's managed bookmark "Email Quarantine Portal."
This allows you to check and manage your quarantine/blocked mail history, and create custom sender policies to permit specific senders. For step-by-step guidance on navigating the portal and managing your settings, please refer to the instruction document linked here: Click Here
Security Reminder:
Please exercise caution before releasing or whitelisting messages. Only deliver emails from known, expected contacts or verified business partners. If you are unsure whether an email is authentic or safe, please reach out to IT for further review.