In an attempt to increase security measures within our Google workspace environment, we enforce all users to enable two step verification on work accounts. If 2FA is not enabled within two weeks of the account being created, an account will be "locked", which will present issues with the user attempting to access their account. When an account is locked out, the user will see the following prompt when attempting to sign in:
If your account is currently locked out, please submit an incident ticket, and our helpdesk will help resolve any 2FA related issues.
If your account is currently accessible, but you are looking to enable 2FA, please follow the steps below:
- Open your Google Account.
- In the navigation panel, select Security.
- Under “How you sign in to Google,” select 2-Step Verification
Get started.
- Follow the on-screen steps.